Shipping Method
📦Shipping & Delivery
We work hard to get your order out fast and delivered safely — no matter where you are. All parcels are shipped using Royal Mail, Amazon Delivery, or DPD, depending on size, weight, and destination.
*All prices are inclusive, and shipping costs are calculated based on the total weight of your order up to a flat rate.
🕒 Order Processing Times
We aim to print and dispatch all orders within 72 hours (3 working days).
During peak seasons like Christmas, turnaround times may increase slightly — so we recommend ordering early to avoid delays.
You’ll receive an email confirmation once your order has been printed and shipped.
🚚 UK Shipping Rates
Check our rates, delivery times, and who we trust to deliver your order quickly and reliably.
| Weight/Order Type | Price | Delivery Time | Courier |
|---|---|---|---|
| 0 – 100g (typically a single t-shirt) |
£4.79 | 1–2 working days | Royal Mail 24 |
| 101g and above (typically a hoodie or multiple t-shirts) |
£5.99 | 1–2 working days | Royal Mail 24 or Amazon Delivery |
| Bulk Orders (50+ garments) | £9.99 flat rate | Next working day after dispatch | DPD Next Day (tracked with proof of delivery) |
🌍 International Shipping
See delivery times, pricing, and how your order travels around the world.
| Region | Service | Delivery Time | Price (from) | Notes |
|---|---|---|---|---|
| Europe (Zones 1, 2 & 3) | Royal Mail International Tracked + local courier | 3–7 working days | £11.99 | Heavier parcels may cost more—confirmed at checkout |
| Rest of World | Royal Mail International Tracked + national mail service | 7–14 working days | From £11.99 | Additional charges apply based on weight and zone |
*Learn more about our commitment to eco-friendly t-shirt printing in the UK and why eco printing matters.
🌱 Sustainability at the Core
We're committed to reducing our environmental impact:
🚚 Our bulk orders are dispatched via DPD, which is investing in electric vehicles and sustainable delivery methods.
📝We've eliminated all paperwork inside our parcels, except for essential shipping labels.
♻️We use recycled packaging and reuse our branded boxes whenever possible.
👕All custom goods are shipped unbranded, ensuring a clean, professional presentation.
🛍️Items from our Ready-to-Wear collections may include promotional material related to our business.
Learn more about our commitment to eco-friendly t-shirt printing in the UK and why eco printing matters.
📦 Shipping FAQs
Everything You Need to Know About Shipping, Delivery, and Our Eco-Friendly Practices
👕 What if a garment is out of stock?
If we receive an order for a garment that’s out of stock, we’ll suggest a suitable replacement — and always contact you to make sure you’re happy with the alternative. We often recommend brands like Gildan, Stanley/Stella, or Bella + Canvas when applicable.
↩️ Do you handle returns?
Unfortunately not — we can't accept returns directly from your customers.
Also, please note: printed items are non-refundable, and once an order is printed and shipped, it’s chargeable.
Learn more about how we support printing for businesses.
🚚 An order hasn’t arrived — what do we do?
We guarantee delivery for all UK orders and international orders within our three approved shipping zones. If an order is lost within these zones, we’ll ship a replacement free of charge. Outside of these zones, a new (billable) order must be placed for re-shipment.
Explore more about UK t-shirt printing.
🔁 The customer has received the wrong item — what now?
Oops! Sorry-mistakes can occasionally happen. If the customer receives the wrong item, just send us a clear photo showing the incorrect garment. We’ll send the correct item free of charge — and no, we don’t require the incorrect item to be returned.
❌ Can we cancel or change an order?
Once an ordered has been processed through our system, we are unable to make any changes. However, you can cancel or make changes if your order hasn’t yet been processed through our system — this usually happens at 9 am each working day. After that, changes can't be made.
⚖️ Can we print copyrighted or trademarked designs?
Only if you hold the proper licence. We’ll need to see proof before we can proceed. If we don’t receive this, the order won’t go ahead and your account may be suspended.
Here's why working with a graphic designer can help keep your branding legal and creative.
♻️ What are your sustainable shipping practices?
📦 We reuse branded boxes wherever possible.
♻️ We use recycled reinforced paper packaging wallets to ship orders.
🧾 We’ve removed excess paperwork — only essential shipping labels are included.
🚚 All large bulk orders are dispatched via DPD, which is actively investing in electric vehicle delivery.
Have a Question?
Get in touch if you have any questions about our shipping method. We are always happy to help.