Privacy Policy

This Privacy Policy describes how tshirtbakery.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

Device Information

• Examples collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics to optimise our Site.
• Source of collection: collected automatically via cookies, log files, web beacons, tags, or pixels.
• Disclosure: shared with Shopify, Google Analytics, Facebook Pixel, Klaviyo, and other advertising or analytics providers.

Order Information

• Examples collected: name, billing address, shipping address, payment info (including credit/debit card, PayPal, Klarna, Apple Pay), email address, and phone number.
• Purpose of collection: to provide products or services, process payments, arrange shipping, send order confirmations, communicate with you, screen for fraud, and send marketing (where opted in).
• Source of collection: collected from you.
• Disclosure: shared with Shopify, PayPal, Klarna, Royal Mail, DPD, Evri, Amazon Delivery, and Klaviyo.

Customer Support

• Examples collected: name, email address, order history, and communication contents.
• Purpose of collection: to provide support and respond to inquiries.
• Source of collection: collected from you.
• Disclosure: shared with WhatsApp (if used), and Klaviyo (for follow-up).

Other Information Collected

We may also collect data from offline events, email marketing lists, or purchased marketing data to support our customer communications and advertising.

Sharing Personal Information

We share your Personal Information with service providers to fulfil our contract with you and provide our services:

• Shopify (store platform) – Shopify Privacy Policy
• Payment Processors: PayPal, Klarna
• Email & SMS Marketing: Klaviyo
• Shipping Partners: Royal Mail, DPD, Evri, Amazon Delivery
• Customer Support: WhatsApp
• Advertising & Analytics: Google Analytics, Facebook Pixel, TikTok Ads, Meta Ads

We may also share your data if required by law, legal process, or to protect our rights.

Behavioural Advertising

We use your information for targeted advertising and remarketing via:

• Google Analytics – Opt-out
• Facebook/Meta Ads
• Google Ads
• TikTok Ads
• Klaviyo (email tracking for behavioural triggers)

To learn more: Network Advertising Initiative
To opt out: Digital Advertising Alliance

Using Personal Information

We use your Personal Information to provide and improve our services: offering products, processing payments, fulfilling orders, sending communications, and personalising ads and content.

GDPR – EU/UK Residents

If you are in the UK or EEA, we process your data under these lawful bases:

• Your consent
• The performance of our contract
• Legal obligations
• Legitimate interests (e.g. to improve our services or protect from fraud)

Your data may be processed in Ireland and transferred to Canada/USA. For more: Shopify’s GDPR Whitepaper

Your Rights (GDPR)

You have the right to access, correct, port, or delete your Personal Information. To exercise your rights, contact us using the details below.

CCPA – California Residents

If you’re a California resident, you may request access to, correction of, or deletion of your data, or designate an agent to act on your behalf.
We do not sell Personal Information as defined by the CCPA.

Cookies

We use cookies to enhance your experience and collect analytics. Some are essential, others support advertising and site performance.

Essential cookies: _secure_session_id, cart, checkout_token, storefront_digest
Analytics/Marketing: _shopify_s, _shopify_y, _ga, _gid, _fbp, Klaviyo, TikTok pixel

Manage cookies via your browser or visit www.allaboutcookies.org.

Do Not Track

We do not alter our data use in response to Do Not Track signals due to inconsistent industry standards.

Changes

We may update this policy to reflect changes to our practices or legal obligations.

Contact

Email: support@tshirtbakery.co.uk
Address: 84 Quebec Road, Warrington, WA2 7SB, United Kingdom

If you’re not satisfied with our response, you may file a complaint with the UK data authority: https://ico.org.uk/make-a-complaint

Last updated: 3 June 2025